Tenant Frequently Asked Questions
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Why should I rent from your company?
We are a professional, knowledgeable, and courteous property management company. We work very hard to provide the highest quality resident services you'll ever experience.
- We use professional vendors (painters, handymen, plumbers, carpet cleaners, etc) to ensure that your unit is in good condition. We inspect the work performed to ensure that everything is ready before you move in.
- We are available 24 hours a day to handle emergency maintenance repairs.
- We provide detailed Move-in and Move-out Inventory forms for proper documentation of the condition of your rental.
- All deposits that are retained by us are kept in a FDIC insured bank.
- When you sign your lease, you have a meeting with your property manager to go over all parts of the lease to help ensure that everyone is aware of their responsibilities under the lease.
- All our property managers are licensed real estate professionals according to state requirements.
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How do I apply to rent?
Check out our application guidelines to be sure you qualify, then complete our application form and submit it to us along with the application fee for the home you want. We'll process it and let you know the results.
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Will I sign a lease?
Yes, for most of our properties you will sign a 12 month lease that covers our responsibilities to each other throughout our tenancy. We will go over each part of the lease to ensure you understand it. Everyone over 18 years old that occupies the house will sign the lease and everyone who occupies the house will be listed on the lease. After your application is accepted, your deposit is received, and your lease is signed, we'll hand you the keys to your home!
Signing a Lease - Next steps
If you are seeing this video, most likely you are about to sign a lease with us. Watch the video below to learn what the next steps are and what you need to know. We look forward to working with you and having you a part of the BlackBird Family. If you have an questions, please call us at (702) 792-8077.
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What are your move-out procedures?
For more information about moving out, please see the video below...
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Late Rent Payment? What to Expect in Las Vegas
Many of the landlords we talk to are not always sure about what to do when rent is late. Today, we have some Las Vegas landlord advice, and we’re also talking to tenants so they understand what happens when rent is late.
Rent is Due on the First
Las Vegas landlords are required to give a tenant a 5-day grace period when it comes to rent collection. To clear up any confusion for tenants: your rent is due on the first of every month. It is considered late any day thereafter. There is a 5-day grace period in which no late fee can be changed. The rent is technically late, but late fees can't be applied until after the 5th day or the month. What that means is, if you haven’t paid your rent on the 5th of the month, your landlord has the legal right to serve you with a Seven Day Notice to Pay or Quit as early as the 6th of the month.
Assessing Late Fees
At PURE Property Management, if you are a tenant of ours and you pay your rent by the fifth of the month, we will not charge you any late fees. But, if you have not paid the rent after the fifth of the month, late charges will apply, and the cost of any eviction service will be added to the amount that you owe. So, on the sixth day of the month if I don’t have your rent, we will add a 5% late fee to your account, and that balance will be due immediately. Additionally, you won’t have the opportunity to pay the rent online. Instead, you will have to bring the payment to our office and give it to us directly.
Hopefully, this clears up any questions for landlords and tenants about rent collection. If you have additional questions about rent collection or anything pertaining to Las Vegas property management, contact us at PURE Property Management
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Can I Get An Additional Pet?
For more information please see the video below...
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Can I Install a Satellite Dish?
For more information please see the video below...
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Can I Get a Pet After I Move In?
For more information please see the video below...
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Can I Get a Roommate Later On?
For more information please see the video below...
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How Much Grace Period Must Be Given When I Lease a Home?
For more information please see the video below...
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What Happens to the Security Deposit When a Roommate Moves Out?
For more information please see the video below...
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What If a Problem Can't Get Resolved to My Satisfaction?
For more information please see the video below...
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What If I Lose My Keys and Get Locked Out of the Property?
For more information please see the video below...
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What If I Need a Few Days to Move Out After the Lease Ends?
For more information please see the video below...
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What If I Need to Get Out of My Lease — Can I Sublet?
For more information please see the video below...
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Subleasing and Running a Business in the Home
For more information please see the video below...
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When Do I Get My Security Deposit Back?
For more information please see the video below...
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Who's Responsible for Landscaping and Lawn Maintenance?
For more information please see the video below...
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Will I Be Charged for Maintenance on My Property?
For more information please see the video below...
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How Do I Get My Keys to the Mailbox?
For more information please see the video below...
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How do I Request Maintenance When Repairs are Needed?
For more information please see the video below...
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Do I Give a 30-day Notice to Vacate at the End of My Lease?
For more information please see the video below...
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How Often is Rent Raised and is There a Cap?
For more information please see the video below...
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Is a 30-Day Notice Needed in a Month-to-Month Lease?
For more information please see the video below...
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DO I NEED RENTER'S INSURNANCE?
For more information please see the video below...
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Do You Have an Emergency Repair Line?
For more information please see the video below...
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Receiving a 7-day Notice
For more information please see the video below...
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Can You Waive My Late Fees?
For more information please see the video below...
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Can Management Enter My Home When I'm Not There?
For more information please see the video below...
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What if the Refrigerator Broke and Spoiled My Food?
For more information please see the video below...
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What Are Your Business Hours?
For more information please see the video below...
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What Do You Consider an Emergency?
For more information please see the video below...
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Your Lease Term Ends and You Don't Move Out
For more information please see the video below...
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Breaking a Lease Due to Job Relocation
For more information please see the video below...